Hosted Email information

Webmail

We offer a choice of two Webmail clients which you can use to access your email account from any computer with a Web browser.

Roundcube is a classic, fast webmail system, while Nextcloud is a full groupware platform where Mail, Files, Contacts, and Calendar are all first‑class and designed to sync to clients via standard protocols.

To access either one, simply log in with your email address and password at:

For day to day usage we would typically recommend a desktop mail client – see below.

Mobile and desktop email client settings

Our servers are also compatible with any mobile, tablet, laptop or desktop email client. We recommend the built-in Mail program for iOS and macOS devices. Android phones usually have an email client pre-installed. We particularly like the K9 Mail app for Android, available in the Play Store. Thunderbird is our favourite desktop client and runs on Windows, Linux and Mac. It’s a free download from https://www.thunderbird.net/

In order to connect any of these email clients to our Hosted Email servers, you will need the following settings.

IMAP connection settings

Incoming server type: IMAP
Incoming server address: mail.anu.net
Use SSL: On
Username: Enter your email address in the format user@domain.com

Outgoing server type: SMTP
Outgoing server address: mail.anu.net
Use SSL: On
Authentication: On
 -> If prompted for authentication type, choose Password.
Port: Leave at default, or if prompted to specify, enter 587         

Some email clients implement encrypted SMTP a little differently. If port 587 isn't working for outbound mail, try port 465.

If prompted for a username and password for the outgoing SMTP server, enter the email address and password again.

Self service account management

To change your password, forwarding options, or to set a Vacation message you can use our self service Customer Portal at https://anu.net/

Simply log in with your email address and password.

Spam filtering

All inbound email is scanned by our SpamTitan filtering server prior to delivery to your inbox. Any email identified as spam is quarantined. Viruses/malware are blocked. To view your quarantine, manage your allow/block lists, or release false-positives, log in to https://spamtitan.anu.net/ using your email address and password.

Accessing Nextcloud Files, Contacts and Calendars

On iOS (iPhone / iPad)

Files

  • Open the App Store and install Nextcloud.
  • Open the app, enter: https://nc.anu.net as the server, then your email address and password, and grant access.​

Contacts (CardDAV)

  • Open Settings → Contacts → Accounts → Add Account → Other → Add CardDAV Account.
  • Server: https://nc.anu.net
  • User Name: your email address
  • Password: your email/Nextcloud password
  • Description: e.g. “Nextcloud Contacts”
  • Tap Next and make sure Contacts is enabled.

Calendars (CalDAV)

  • Open Settings → Calendar → Accounts → Add Account → Other → Add CalDAV Account.
  • Server: https://nc.anu.net
  • User Name: your email address
  • Password: your email/Nextcloud password
  • Description: e.g. “Nextcloud Calendar”
  • Tap Next and keep Calendars enabled.

Android

Files

  • Install the Nextcloud app from Google Play or F‑Droid.
  • Open it, enter https://nc.anu.net, then your email address and password, and grant access.

Contacts & Calendars (DAVx)

Android needs a DAV sync app for Contacts/Calendars.

  1. Install DAVx from Google Play or F‑Droid.
  2. Open the Nextcloud app → go to Settings → tap Sync calendars & contacts; this will pass the account to DAVx and open its login flow.
    • If your Android build/launcher does not show this option, you can also start in DAVx and choose Login with URL and user name, using the details below.
  3. In DAVx, confirm the server: https://nc.anu.net (or https://nc.anu.net/remote.php/dav if you are asked for a DAV base URL).
  4. Log in with your email address and password and grant access.
  5. DAVx will discover your address books and calendars; enable the ones you want to sync.​

Contacts will then appear in the standard Contacts app, and calendars in the standard Calendar app.

Linux, Windows, macOS: Files sync

  • Download the Nextcloud Desktop client for Windows or macOS from the Nextcloud website.​ If you’re on Linux, there’s a good chance your distribution already has a Nextcloud package available in your Software app. Otherwise grab the Appimage from the link above.
  • Run the installer and start the client.
  • When prompted for the server address, enter: https://nc.anu.net.
  • A browser window will open; log in with your email address and password, then click Grant access.
  • Choose which local folder to sync (or accept the default) and finish the wizard.

The selected folder will sync automatically with your Nextcloud Files.

macOS: syncing Contacts & Calendars (Apple Internet Accounts)

  • Open System Settings (or System Preferences on older macOS) → Internet Accounts.
  • Click Add Account… → choose Add Other Account… → select CalDAV for calendars and CardDAV for contacts.
  • For both:
    • Account type: Manual
    • Server: https://nc.anu.net
    • User Name: your email address
    • Password: your email/Nextcloud password​
  • Enable Mail, Contacts, and Calendars as desired when macOS asks which services to use with this account.​

Linux: Contacts & Calendars

On Linux, contacts and calendars are usually set up inside your PIM app (KDE PIM, GNOME Online Accounts, Thunderbird, etc.) with CalDAV/CardDAV:

  • Use server URL: https://nc.anu.net/remote.php/dav when the PIM asks for a CalDAV/CardDAV server, or https://nc.anu.net if it accepts the base URL and auto‑discovers endpoints.
  • Username: your email address
  • Password: your email/Nextcloud password

Stuck, need help?

No worries, we’re here to help. Send us an email (via Webmail, see above — or a different account if you’re really stuck) or open a Live Chat on our Website to chat with our support team, and we’ll do our best to get you up and running.