There is an ongoing issue with the ams1-c5-1 Direct Admin shared hosting server. This started at approximately 2AM UK time (2020-06-06) and is ongoing as of 1:30PM UK time (2020-06-06).
This will affect websites, DNS service and email accounts hosted on this server.
The server has been online for long periods of time during this window but has had intermittent periods of prolonged downtime.
It appears to be a range of different denial of service attacks targeting web, DNS and other services.
We have been working throughout this period to try to mitigate the effects of these attacks.
We are very sorry for the inconvenience caused during this period and will continue to post updates.
UPDATE 2020-06-06 14:40 (UK TIME): We believe we have identified the root cause of these attacks – a compromised website hosted on the server. Things are stable now – we will check again a bit later and post one further update before closing this off. Once again, very sorry for any inconvenience caused.
Please contact email@example.com if you have any queries.