Update 16:20 CET: service is now fully restored. An investigation and root cause analysis will follow in due course.
Update 16:00 CET: we have implemented workarounds for a number of affected sites. Please contact email@example.com if you are still experiencing connection errors.
As of 15:30 CET we are investigating a partial outage at our Amsterdam 1 datacenter. Updates to follow as soon as we know more.
Here at Anu, we care deeply about the security of our customer’s data so therefore regularly upgrade our software to newer versions to ensure we are receiving important patches.
We will be upgrading MariaDB on ams2-c7-1 to 10.2 on March 7th, 2021. This will ensure we continue to obtain security fixes until 2022 when we will review and upgrade again as necessary.
Common applications such as WordPress, Magento Drupal and others will already be fully compatible with this so we expect the upgrade to go smoothly and most customers will not to have to do anything.
If you have bespoke applications or if you run legacy versions of open source software then you may need to check if everything will be compatible. You can read more about all changes and improvements, including any breaking changes on the official MariaDB website: https://mariadb.com/kb/en/changes-improvements-in-mariadb-102/
If you have any questions or need any support on this matter, do not hesitate to email firstname.lastname@example.org and we will get back to you as soon as possible.
We hope that everybody had a great holiday period given the circumstances and wish you all a happy new year.
Here at Anu we spent a significant chunk of the past few weeks working on our latest growth project, the UK1 Datacenter in Surrey, England.
We own and maintain our own hardware in high security, superior specification facilities so it has been a lot of work planning and executing but we are proud to say that it is now fully operational and ready for use.
If you are an existing customer and would like to migrate to UK1, we would be happy to facilitate this at your request. You can reach our support team by emailing email@example.com.
If you are interested in high quality managed Linux virtual servers in the UK or in any of our other locations (NL, US, AU, IE) from a single server to a large scale high availability redundant cluster, do not hesitate to speak to our sales team by emailing firstname.lastname@example.org.