On Sunday 27 February 2022 we upgraded our SpamTitan service to a new server. As well as faster, more modern hardware, new appliance uses a new version of FreeBSD under the hood which brings many performance and security enhancements.
While we do not anticipate any disruption to service, there are two potential issues to be aware of:
- The source IP address of SMTP connections from our SpamTitan server has changed. If you are running your own email server and previously had 220.127.116.11 configured explicitly in your firewall, please update this to 18.104.22.168 in order to continue receiving clean email. Our SpamTitan server will queue your mail for up to 3 days. The old IP address will continue to accept inbound SMTP connections on port 25 for 14 days, after which it will be disabled.
- Unfortunately it has not been possible to migrate the existing Spam Quarantine, so if you need to access any mail that was quarantined prior to 27 February you will need to log in at https://ams2-spamtitan.anu.net/ in order to release it from your quarantine.
If you have any questions or concerns, please do not hesitate to drop us an email to email@example.com.