We offer an online Webmail client which is great for quick access to an inbox or if you can’t access a desktop mail client. Our Webmail uses an open source program called RoundCube and can be accessed at https://roundcube.anu.net/
Simply log in with your email address and password. For day to day usage we would typically recommend a desktop mail client – see below.
Mobile and desktop email client settings
Our servers are also compatible with any mobile, tablet, laptop or desktop email client. We recommend the built-in Mail program for iOS and macOS devices. Android phones usually have an email client pre-installed. We particularly like the K9 Mail app for Android, available in the Play Store. Thunderbird is our favourite desktop client and runs on Windows, Linux and Mac. It’s a free download from https://www.thunderbird.net/
In order to connect any of these email clients to our Hosted Email servers, you will need the following settings.
IMAP connection settings
Incoming server type: IMAP Incoming server address: mail.anu.net Use SSL: On Username: Enter your email address in the format email@example.com Outgoing server type: SMTP Outgoing server address: mail.anu.net Use SSL: On Authentication: On -> If prompted for authentication type, choose Password. Port: Leave at default, or if prompted to specify, enter 587 Some email clients implement encrypted SMTP a little differently. If port 587 isn't working for outbound mail, try port 465. If prompted for a username and password for the outgoing SMTP server, enter the email address and password again.
Self service account management
To change your password, set a Vacation message or tweak your spam filtering settings you can use our self service Customer Portal at https://portal.anu.net/
Simply log in with your email address and password.