We will be upgrading SpamTitan to the latest version.
As this is a major version change it requires us to set up a new instance of SpamTitan and switch over to it.
We will performance this maintenance at 11PM on Saturday, 1st July 2023 and it is expected to be completed by 1AM on Sunday, 2nd July 2023. There may be up to 60 minutes of downtime during this window.
Any quarantined emails will remain on the old SpamTitan instance for 14 days after the upgrade which is our standard deletion period. If you need to release anything from this old server at any time during the 14 days, please contact us at firstname.lastname@example.org and we will be happy to help you. All new quarantined emails can be released as normal via the SpamTitan interface or quarantine summary emails.
If you have any concerns or questions do not hesitate to contact us by email on email@example.com.
Update 1st July 2023 @ 11PM: This work is now in progress.
Update 1st July 2023 @ 11:55PM: This work is now complete. Please see advice above re releasing emails from the quarantine over the past 14 days that are not available on the new SpamTitan instance. If you have any issues at all do not hesitate to contact firstname.lastname@example.org or if your emails are affected and you can’t do that, you can open a live chat at https://anu.net to reach us.