This is an announcement for any customer who has a website or email service running on ams2-c6-1. Unfortunately, the operating system running on ams2-c6-1 is end of life and needs replacing.
On 1st of May 2023 we will be transferring all hosting accounts from ams2-c6-1 to a newer web server, ams1-c8-1. This will include email and DNS data but not web data – this will remain on ams2-c6-1 via a secure local proxy. You won’t need to do anything. We will automatically be handling the transfer and after the maintenance everything including your email accounts will operate as normal.
Customers who wish to access their website files and data directly via FTP / MySQL on ams2-c6-1 will need to be connected to our VPN and access it via the local network – please contact email@example.com if you either do not have a VPN account and need one, or are not sure how to connect to ams2-c6-1 using it.
We expect this maintenance to begin at 8PM Amsterdam Time and be complete 2AM Amsterdam time (6 hours). During this period, email accounts hosted on ams2-c6-1 will be offline throughout, and web/DNS traffic may experience 2-3 outages of up to 15 minutes each.
This only affects clients with websites and email hosted on ams2-c6-1 – we will also be contacting customers directly if this is the case.