The Cloudmin VM management system for our Amsterdam 2 datacenter crashed last night (11th October). The crash was due to a bug in the VM status collection system which caused it to use excessive resources and eventually run out of memory altogether.
We have resolved this issue by restarting the Cloudmin server. There is also an unofficial patch for this bug which we have now applied, pending the next maintenance release of Cloudmin which will fix this known issue.
Services affected: DNS resolution for ams2-cloudmin.anu.net zone, Web GUI VM management for VMs in Amsterdam 2 datacenter, API/customer portal management of VMs in Amsterdam 2 datacenter.