Author: Chris Wik

Scheduled replacement of SpamTitan server

As part of our ongoing commitment to replace end of life hardware with ever faster and more reliable equipment, the time has come to replace our SpamTitan server.

After processing over 135.5 million incoming emails, filtering out 80.4% and passing 19.6% as clean, it’s time to retire our SpamTitan hardware appliance and replace it with a newer, faster virtualised SpamTitan.

The upgrade is scheduled for 2016-02-19 at 17:00 GMT.

We expect the service interruption to incoming email processing to last no more than 10 minutes, during which time all existing relay settings, domain and user profiles will be transferred to the new server. However existing quarantined mail will not be transferred, so if you require access to previously quarantined mail after the 19th at 17:00, you’ll need to log in to https://oldspamtitan.anu.net/ instead of https://spamtitan.anu.net/

If you have any questions please do not hesitate to contact us.

Happy holidays

We would like to take this opportunity to wish all our customers a Merry Christmas (if Christmas is something you celebrate) and Happy New Year (for users of the Gregorian calendar).

We’ll be manning our support desk as usual over the holiday period, and keeping an extra watchful eye on our monitoring systems to make sure operations continue to run smoothly.

[Rescheduled] Scheduled maintenance in Amsterdam 1 datacenter

Update 2015-12-17: due to unforeseen circumstances this maintenance window has been rescheduled for 2015-12-21 23:00 CET.

Window: 2015-12-17 23:00 CET to 2015-12-18 05:00 CET
Reason: Change in network topology, uplinks will be reconnected to new switches.
Expected impact: None, redundant uplinks will be migrated one at a time. As with any change, there is a risk of unexpected consequences. If the Spanning Tree protocol does not correctly fail over our connection to the new upstream switch, we can expect an interruption of approximately 5 minutes.