Author: Chris Wik

[Complete] Hosted Email server upgrade

On 28 June 2023 our Hosted Email platform will be undergoing scheduled maintenance.

During this maintenance window we will be upgrading the underlying operating system and implementing block level data replication. These changes will improve the security, performance and availability of our Hosted Email platform.

The maintenance window is from 2023-06-28 23:00 UTC to 2023-06-29 02:00 UTC. Expect approximately 60 minutes of disruption during this window.

Our support system will be unaffected. Please contact support@anu.net if you have any questions.

Price list adjustments as of 1 June

Unfortunately effective 1 June 2023 we are having to make a few adjustments to our price list to reflect the current exchange rates, energy markets and incessant price increases we have had to absorb from almost all of our suppliers.

We made very incremental changes to our pricing effective 1 January. Unfortunately our costs have continued to increase dramatically since then.

As of 1 June we will be applying a 5% price increase across all of our products and services. For a copy of our full price list please use the “Download our price list” button on our What We Offer page.

Updated prices will be reflected on your invoice from 1 June onward. Customers with fixed price contracts will be adjusted on the contract renewal date. If you have any questions or concerns please do not hesitate to contact Chris Wik.

[Scheduled] PHP upgrades for all Web Hosting customers

As part of our proactive managed service we are working on upgrading PHP for all Web Hosting customers who are still using the 7.X branches which are end of life and no longer supported.

Customers with managed servers will be contacted on an individual basis regarding these upgrades.

Customers using our Web Hosting account plans on our shared DirectAdmin servers will be upgraded to PHP 8 automatically starting from 22 February. PHP 8 maintains good backwards compatibility with 7.X but there are a few backward incompatible changes so there is a small chance that some sites or specific functions within your site may not run properly under PHP 8. In most instances our monitoring servers will detect this automatically. Any site returning a 500 Internal Server Error response will be flagged up by our monitoring system. If your site is flagged up we will investigate whether the site can be easily upgraded to support PHP 8. If it is not possible to run on PHP 8 without extensive modification we will revert to PHP 7.X and contact you to discuss options.

If you have any questions or concerns, or discover any functionality in your site which does not work on PHP 8, please contact us for assistance.