[Resolved] Amsterdam 2 datacenter outage

Update 10:51: we’re back online. The fault was with one of the IP transit providers’ connections to our Amsterdam 2 datacenter which has now been resolved. Apologies again to all affected customers.

Our upstream IP transit provider at the Amsterdam 2 datacenter is experiencing an outage this morning as of 10:05. Engineers are on site working to resolve the issue. We’ll update this post as more information becomes available. Apologies to all affected customers.

[Resolved] Partial outage Amsterdam 1 datacenter

Update 13:30 All VM disks have been fsck’d, a few minor errors fixed, no major problems found.

Update 11:15 Service has been restored, however we will be shutting down all VMs hosted in Amsterdam 1 one at a time to run fsck to ensure the disks are clean. This will take a few minutes per VM.

10:55 A partial outage is affecting Xen VMs hosted at our Amsterdam 1 datacenter. We are investigating and hope to restore service within the next 15 minutes.

[Resolved] Outage Amsterdam 1 datacenter

Update 11:48: Service has been restored. A faulty linecard in an edge switch caused the outage. Our apologies for the inconvenience caused.

10:36: We are currently experiencing IP transit problems at our Amsterdam 1 datacenter which is affecting some routes. Network operations is investigating, please check back shortly for an update.