[Unscheduled] Xen node failure

Incident start time: 2017-09-15 05:00 CET
Incident status: ongoing
Fault: Xen hypervisor failure on ams2-xen-4-2

We are currently working to restore all affected virtual machines to other Xen nodes. As of 09:00 CET most VMs are back online but some larger images are still copying.

No data has been lost but some services are still disrupted.

Our apologies for the downtime.

If your service is affected, please be assured we are working a quickly as possible to restore all services. For any queries please contact support@anu.net