Author: Chris Wik

Update 2024-08-18 11:40 UTC: A hot fix has been applied and https://spamtitan.anu.net/ is accessible again.

Please be advised: Quarantine reports – Links in prior reports will not be actionable, all future reports will work as normal. Any required mail in previous reports can be released via the UI from the link above.

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Update 2024-08-17 21:30 UTC: SpamTitan have advised a fix is anticipated by 10:00 UTC tomorrow (18 August)

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We are currently experiencing an issue with our SpamTitan email filtering appliance. While email continues to flow normally, the Web interface is currently inaccessible. This means you can’t manage your quarantine or filter settings, or release email that has been blocked.

SpamTitan are aware of the issue and are working on a fix. We do not yet have an ETA.

Apologies for the inconvenience caused.

Between 2023-12-18 00:00 – 2023-12-18 01:00 UTC we will be performing routine maintenance on our infrastructure in our Amsterdam 1 datacenter. Brief disruption to various services will occur as we apply important updates and reboot equipment.

If you continue to experience any difficulties accessing services after 01:00 UTC please contact support@anu.net for assistance.

Please accept our apologies for any inconvenience caused.

On 28 June 2023 our Hosted Email platform will be undergoing scheduled maintenance.

During this maintenance window we will be upgrading the underlying operating system and implementing block level data replication. These changes will improve the security, performance and availability of our Hosted Email platform.

The maintenance window is from 2023-06-28 23:00 UTC to 2023-06-29 02:00 UTC. Expect approximately 60 minutes of disruption during this window.

Our support system will be unaffected. Please contact support@anu.net if you have any questions.