[Resolved] Partial disruption at ams1 datacenter

Update 16:20 CET: service is now fully restored. An investigation and root cause analysis will follow in due course.

Update 16:00 CET: we have implemented workarounds for a number of affected sites. Please contact support@anu.net if you are still experiencing connection errors.

As of 15:30 CET we are investigating a partial outage at our Amsterdam 1 datacenter. Updates to follow as soon as we know more.

ams2-c7-1 MariaDB Upgrade

Update 2021-03-07 10:30AM UK: This work has been completed. No major issues have been spotted. Please keep an eye out for any site specific issues on your website. Thank you and sorry for any inconvenience!

Update 2021-03-07 09:45AM UK: This work has begun. A backup of all databases has completed and the MariaDB server is now upgrading. We will provide a further update by 10:30 UK.

Update 2021-03-07 08:30AM UK: This work will begin at 09:30 UK. We will start by taking a backup of all databases. We will provide a further update by 10:00 UK.

Here at Anu, we care deeply about the security of our customer’s data so therefore regularly upgrade our software to newer versions to ensure we are receiving important patches.

We will be upgrading MariaDB on ams2-c7-1 to 10.2 on March 7th, 2021. This will ensure we continue to obtain security fixes until 2022 when we will review and upgrade again as necessary.

Common applications such as WordPress, Magento Drupal and others will already be fully compatible with this so we expect the upgrade to go smoothly and most customers will not to have to do anything.

If you have bespoke applications or if you run legacy versions of open source software then you may need to check if everything will be compatible. You can read more about all changes and improvements, including any breaking changes on the official MariaDB website: https://mariadb.com/kb/en/changes-improvements-in-mariadb-102/

If you have any questions or need any support on this matter, do not hesitate to email support@anu.net and we will get back to you as soon as possible.

UK1 Datacenter

We hope that everybody had a great holiday period given the circumstances and wish you all a happy new year.

Here at Anu we spent a significant chunk of the past few weeks working on our latest growth project, the UK1 Datacenter in Surrey, England.

We own and maintain our own hardware in high security, superior specification facilities so it has been a lot of work planning and executing but we are proud to say that it is now fully operational and ready for use.

If you are an existing customer and would like to migrate to UK1, we would be happy to facilitate this at your request. You can reach our support team by emailing support@anu.net.

If you are interested in high quality managed Linux virtual servers in the UK or in any of our other locations (NL, US, AU, IE) from a single server to a large scale high availability redundant cluster, do not hesitate to speak to our sales team by emailing sales@anu.net.