[Complete] uk1-xen-1-1 Maintenance in UK1 datacenter

Update 2020-04-30 20:00 UK: This maintenance is now in progress

Update 2020-04-30 20:30 UK: This maintenance is now complete

We will be performing maintenance tonight on one UK1 Xen hypervisor – uk1-xen-1-1. There will be a short period of downtime in the maintenance window ( 10-15 minutes ).

Impacted services: VMs running on uk1-xen-1-1

Estimated start time: 2021-04-30 20:00 UK
Estimated time of completion: 2021-04-30 21:00 UK

We apologise in advance for any inconvenience.

Please contact support@anu.net if you have any queries relating to this maintenance.

[Complete] Hosted Email Maintenance

Update Sunday 4th April 2021 21:00 UK / 20:00 UTC: This maintenance work has begun.

Update Sunday 4th April 2021 22:00 UK / 21:00 UTC: This maintenance work is taking a little longer than expected. It should be complete very soon. We will provide a further update within 20 minutes. Sorry for any inconvenience.

Update Sunday 4th April 2021 22:15 UK / 21:15 UTC: This maintenance work is now complete. Mail service will resume within a few minutes.

We will be conducting maintenance on our Hosted Email platform.

You will be unable to access your emails and / or send emails for a period of time during the below window.

Incoming emails will be queued for delivery by our spam filtering server and / or the sending mail server and be delivered shortly after normal service resumes.

Estimated start time: Sunday 4th April 2021 21:00 UK / 20:00 UTC
Estimated time of completion: Sunday 4th April 2021 22:00 UK / 21:00 UTC

We are very sorry for any inconvenience caused.

Please contact support@anu.net if you have any queries relating to this maintenance.

ams2-c7-1 MariaDB Upgrade

Update 2021-03-07 10:30AM UK: This work has been completed. No major issues have been spotted. Please keep an eye out for any site specific issues on your website. Thank you and sorry for any inconvenience!

Update 2021-03-07 09:45AM UK: This work has begun. A backup of all databases has completed and the MariaDB server is now upgrading. We will provide a further update by 10:30 UK.

Update 2021-03-07 08:30AM UK: This work will begin at 09:30 UK. We will start by taking a backup of all databases. We will provide a further update by 10:00 UK.

Here at Anu, we care deeply about the security of our customer’s data so therefore regularly upgrade our software to newer versions to ensure we are receiving important patches.

We will be upgrading MariaDB on ams2-c7-1 to 10.2 on March 7th, 2021. This will ensure we continue to obtain security fixes until 2022 when we will review and upgrade again as necessary.

Common applications such as WordPress, Magento Drupal and others will already be fully compatible with this so we expect the upgrade to go smoothly and most customers will not to have to do anything.

If you have bespoke applications or if you run legacy versions of open source software then you may need to check if everything will be compatible. You can read more about all changes and improvements, including any breaking changes on the official MariaDB website: https://mariadb.com/kb/en/changes-improvements-in-mariadb-102/

If you have any questions or need any support on this matter, do not hesitate to email support@anu.net and we will get back to you as soon as possible.