Category: Announcements

[Scheduled] PHP upgrades for all Web Hosting customers

As part of our proactive managed service we are working on upgrading PHP for all Web Hosting customers who are still using the 7.X branches which are end of life and no longer supported.

Customers with managed servers will be contacted on an individual basis regarding these upgrades.

Customers using our Web Hosting account plans on our shared DirectAdmin servers will be upgraded to PHP 8 automatically starting from 22 February. PHP 8 maintains good backwards compatibility with 7.X but there are a few backward incompatible changes so there is a small chance that some sites or specific functions within your site may not run properly under PHP 8. In most instances our monitoring servers will detect this automatically. Any site returning a 500 Internal Server Error response will be flagged up by our monitoring system. If your site is flagged up we will investigate whether the site can be easily upgraded to support PHP 8. If it is not possible to run on PHP 8 without extensive modification we will revert to PHP 7.X and contact you to discuss options.

If you have any questions or concerns, or discover any functionality in your site which does not work on PHP 8, please contact us for assistance.

Price list adjustments effective 2023-01-01

This is nobody’s favourite topic given inflationary pressures, and we’ve held off as long as we possibly could. As a business just like many out there we’re not immune from the global headwinds.

Unfortunately effective 1 Jan 2023 we are having to make a few adjustments to our price list to reflect the current exchange rates, energy markets and incessant price increases we have had to absorb from almost all of our suppliers over the past year.

We’ve really tried to keep things to a minimum. For example Web Hosting Small is going from £8 to £9 per month. Hosted Email 1 mailbox is rising £0.50 per month. Our managed server base price is rising from £42 to £49 per month, but we’ve kept all add-on services like additional RAM, CPU cores, storage and IP transit the same. For a copy of our full price list please use the “Download our price list” button on our What We Offer page.

Updated prices will be reflected on your 2023 invoice(s). If you have any questions or concerns please do not hesitate to contact Chris Wik.

SpamTitan Upgrade

On Sunday 27 February 2022 we upgraded our SpamTitan service to a new server. As well as faster, more modern hardware, new appliance uses a new version of FreeBSD under the hood which brings many performance and security enhancements.

While we do not anticipate any disruption to service, there are two potential issues to be aware of:

  1. The source IP address of SMTP connections from our SpamTitan server has changed. If you are running your own email server and previously had 83.96.156.210 configured explicitly in your firewall, please update this to 193.189.141.10 in order to continue receiving clean email. Our SpamTitan server will queue your mail for up to 3 days. The old IP address will continue to accept inbound SMTP connections on port 25 for 14 days, after which it will be disabled.
  2. Unfortunately it has not been possible to migrate the existing Spam Quarantine, so if you need to access any mail that was quarantined prior to 27 February you will need to log in at https://ams2-spamtitan.anu.net/ in order to release it from your quarantine.

If you have any questions or concerns, please do not hesitate to drop us an email to support@anu.net.