SpamTitan upgraded

Our 2nd attempt to upgrade to our new SpamTitan 6.0 server has gone smoothly. There was no disruption to incoming mail flow.

It is possible that customers will receive duplicate Spam Quarantine Report emails tomorrow as the old server is still running alongside the new one and any mail that has already been quarantined prior to the upgrade will remain on the old server until released or automatically purged.

[Postponed] SpamTitan upgrade

Update 22:30: due to complications with the upgrade we have reverted to our old server. We are in contact with SpamTitan support to resolve the issues with the upgrade and will make a 2nd attempt to switch to our new server at a later date.

22:15: We are upgrading our SpamTitan server to the latest build running on a newer, faster hardware. Please bear with us. There may be some delays on incoming mail during the upgrade.

[Resolved] Mail server outage

We suffered an outage on our mail server this morning which lasted from 05:50 to 08:27 CET. During this time no mail was delivered and users may have experienced difficulty logging in. The fault has now been rectified and all pending emails have been delivered to users mailboxes. Apologies to all our Hosted Email customers for the inconvenience caused.