[Resolved] Packet loss from some locations

As reported by network operations at our Amsterdam 1 colocation facility:

Type: Unscheduled
Start Time: 2015-06-12 10:45 CEST
End Time: t.b.d.
Location: n/a

Impact: We are currently suffering from degraded performance on one of our IP transit providers. The issue is under investigation. Customers might notice packetloss to remote locations.

Update: This seems to be a global issue. To partially mitigate this issue, we have temporarily disabled one of our transit providers. Please note that other ISP's around the world might suffer from the same problem.

This issue also appears to be affecting many customers hosted in our Amsterdam 2 facility. USA, Singapore, Dublin and Munich are not affected.

[Resolved] Routing issues with IP transit in Amsterdam 1 datacenter

We are currently experiencing routing issues with some IP addresses in our Amsterdam 1 datacenter. We are in contact with Network Operations to diagnose and resolve this issue.

The IP network that is affected is 83.98.160.0/24

Update 14:25 CET: Network operations have managed to restore connectivity, all services running normally again.

Update 14:32 CET: Reason for outage was human error during a routine update to the routing tables.